Refund Policy

Last updated: October 25, 2026

14 days, no questions asked. If PlainCapture Pro isn't right for you, email us within 14 days of your purchase and we'll refund you in full.

How to ask for a refund

Email support@plaincapture.com from the address you used to buy, or include your order number. You don't need to give a reason. Refunds are issued by our merchant of record, Creem, to your original payment method, usually within 5–10 business days depending on your bank.

Yearly subscriptions

The 14-day refund applies to your first payment and to each yearly renewal.
You can cancel at any time to stop future renewals – use the link in your receipt email or email us. After cancelling, Pro stays active until the end of the period you paid for.

Lifetime licenses

Refundable in full within 14 days of purchase.

After a refund

The license key is deactivated and the extension returns to the free version. Your captures, settings and everything in the free version keep working.

Your legal rights

This policy doesn't limit any rights you have under consumer law in your country.